Luôn cập nhật những tin tức và thông báo mới nhất về PU Prime.
Dear Valued Client,
Existing App Users
Our PU Prime Application would be undergoing a server upgrade between 4 March 00:00 hrs. (GMT+2) to 5 March 12:00 hrs. (GMT+2) to provide an enhanced trading environment.
Access to PU Prime Applications would not be available during the hours mentioned above. Clients are still able to use the following alternative trading platforms:
–MT4 Mobile Application
–PU Prime Webtrader (accessible on desktop or mobile)
–MT4 Client Terminal in PC.
We encourage clients to make proper arrangements in advance to avoid any inconvenience.
Please note that deposit, withdrawal, data searching functions and account opening applications would still be available via the Client Portal. Additionally, the cryptocurrency market would remain open as usual during the upgrading period.
Non-App Users (Web trader, Client Terminal, etc.)
Please note that after the downtime, as mentioned above, you may download and try out PU Prime APP anytime at your convenience.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.
Expiration dates:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note:
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+2 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be informed that PU Prime will be having an upgrade on its MT4/MT5 servers between 00:00 hrs. (GMT+2) until 05:00 hrs. (GMT+2) on February 18.
Access to MT4/MT5 accounts will not be available during the server upgrading period. We would also like to highlight that all orders would not be executed during the hours mentioned above.
Kindly note that deposit, withdrawal, data searching functions and account opening applications would still be available but there might be some delays. We recommend clients to make proper arrangements in advance.
Cryptocurrency market will be closed during the server upgrade. Pricing will be restored and late open at 05:00 hrs. (GMT+2) on February 18.
Once the upgrade has been completed, access to MT4/MT5 servers will be restored.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+2 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected],or phone +248 4671 948.